We often have to rebut bad advice because those posts are there for EVERYONE to read forever. For eg. The salty rat treat posted...that one could actually kill your rat.

I love to teach, and help people with their Ratty Learning curves and I am usually very patient but when you know that rats are going to end up suffering/neglected, and I see so much of it (I deal with a LOT of rescue rats and their situations) and the individual won't listen to even basic advice, it can be hard to take and we can all lose our cool. For the most part this forum is pretty good with Newbies that want to learn. If its a question that we hear over and over again (OMG...Eyes are bleeding!") then we often wait to see if someone else answers it first, and if not then we will explain about porphryin and what it means.
When things get personal thats when it is wrong.