I got my fiona from a pet shop and i picked the one that wasnt sleeping with all the others she was sitting up cleaning herself. Idk why but i felt like i needed that one. As for getting trust. I put my hand in her cage and let her sniff without trying to pet her. if she tried or acted like she wanted to get out i'd pick her up and hold her i'd let her climb on me where ever she wanted. and put her under my shirt so she could get used to my scent.